Last Updated: January 2025

Privacy Policy – Tada Game Pakistan Data Protection Policy

At Tada Game, we take how we handle your personal information seriously. This Privacy Policy explains in straightforward terms what data we collect when you use our platform, why we collect it, how we store and protect it, and what rights you have over it as a Pakistani player.

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Privacy at a Glance

The six most important things to know about how Tada Game handles your data.

We Collect Only What We Need

Tada Game collects personal data that is genuinely necessary to operate your account, process payments, verify your identity, and provide customer support. We do not collect data speculatively or beyond what the platform's legitimate operation requires.

We Never Sell Your Data

Your personal information is not sold to third parties for marketing, advertising, or any other commercial purpose. Tada Game does not operate a data brokering business and has no arrangement with any third party that involves selling player data in any form.

Your Data Is Encrypted

All data transmitted between your device and Tada Game is protected with industry-standard TLS encryption. Sensitive data such as payment information and identity documents is stored with additional encryption at rest. We take the security of your information as seriously as we take the security of your funds.

Pakistani Payment Data Is Handled Locally

When you deposit or withdraw via JazzCash, Easypaisa, NayaPay, or SadaPay, your payment transaction data is processed through those providers' own secure systems. Tada Game receives confirmation of payment but does not store your full mobile wallet credentials or card numbers on our servers.

You Control Your Data

You have the right to access the data Tada Game holds about you, request corrections, ask for deletion in certain circumstances, and object to specific types of processing. These rights are explained in full in Section 10 of this Privacy Policy and can be exercised by contacting our support team.

We Keep Data Only as Long as Required

Tada Game retains your personal data only for as long as is necessary to fulfil the purposes described in this policy or as required by applicable legal, regulatory, or anti-money laundering obligations. Once the retention period expires, data is securely deleted or anonymised.


01 Who We Are

This Privacy Policy is issued by Tada Game ("Tada Game", "we", "us", "our"), the operator of the online gaming platform accessible at tadagame.app. Tada Game is the data controller for the personal information collected through this platform, which means we determine the purposes for which your data is used and how it is processed.

This policy applies to all personal data collected from players and website visitors through the Tada Game platform, including data collected during account registration, during active gameplay across all categories – Ludo Games, Slots, Jackpot Slots, Sports Betting, PSL Betting, Poker, and Baccarat – and during all interactions with our customer support team.

By registering a Tada Game account and using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you have questions at any point, our support team is available to answer them before you complete registration.

This Privacy Policy forms part of Tada Game's Terms and Conditions. Reading both documents gives you a complete picture of how the platform operates and what commitments Tada Game makes to you as a player.


02 What Personal Data We Collect

Tada Game collects the following categories of personal data from players and platform visitors:

Category Specific Data Points When Collected
Identity Data Full name, date of birth, national identity number (CNIC), copies of identity documents where verification is required Registration and KYC verification
Contact Data Pakistani mobile number, email address Registration
Account Data Username, encrypted password, account preferences, responsible gaming settings, self-exclusion status Registration and ongoing account use
Financial Data Deposit and withdrawal history, transaction amounts and timestamps, payment method type (e.g. JazzCash, Easypaisa), partial payment identifiers as provided by payment processors Every financial transaction
Gaming Activity Data Games played, bets placed, wagers, wins and losses, session durations, game category usage patterns Every gaming session
Technical Data IP address, device type, operating system, browser type, screen resolution, session timestamps, referring URL Every platform visit
Communications Data Records of support chat conversations, email correspondence, complaint records When you contact support
Cookie Data Session identifiers, preference cookies, analytics data as described in Section 7 Every platform visit

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data as part of our standard operations. Where identity verification requires document submission, those documents are processed solely for verification purposes and handled under strict access controls.


03 How We Collect Your Data

Tada Game collects personal data through several channels:

  • Directly from you: When you register a Tada Game account, submit KYC documents, place bets, make deposits or withdrawals, update account settings, or contact our support team.
  • Automatically through platform use: When you browse or use the Tada Game platform, technical data including your IP address, device information, and session data is collected automatically through cookies and server logs.
  • From payment processors: When you make a deposit or withdrawal via JazzCash, Easypaisa, NayaPay, SadaPay, IBFT, or Visa/Mastercard, those providers share transaction confirmation data with Tada Game. We do not receive full card numbers or mobile wallet credentials – only the information necessary to confirm and record your transaction.
  • From identity verification services: Where Tada Game uses a third-party identity verification service to confirm your identity during KYC, that provider may share verification outcome data with us.
  • From fraud prevention services: We may receive data from fraud detection partners that helps us identify and prevent fraudulent activity on the platform.
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04 Why We Use Your Personal Data

Tada Game uses your personal data for the following purposes:

  • Account creation and management: To create, verify, and maintain your Tada Game player account, including login authentication and account security.
  • Identity verification (KYC): To confirm your identity and age in compliance with our obligations as an online gaming platform, including verifying that you are 18 or older and that the personal details you provide are accurate.
  • Payment processing: To process deposits and withdrawals, verify that the payment account belongs to you, and maintain transaction records in compliance with financial record-keeping requirements.
  • Delivering gaming services: To allow you to access and play all games and betting markets on Tada Game, including Ludo Games, Slots, Jackpot Slots, Sports Betting, PSL Betting, Poker, and Baccarat.
  • Customer support: To respond to your support queries, complaints, and account administration requests efficiently and with relevant context.
  • Responsible gaming: To monitor account activity for patterns that may indicate problem gambling, to apply deposit limits and self-exclusion settings you have requested, and to contact you proactively where our responsible gaming protocols indicate it is appropriate to do so.
  • Fraud and anti-money laundering prevention: To detect, investigate, and prevent fraudulent activity, multiple account creation, money laundering, and other activities that breach our Terms and Conditions or applicable law.
  • Platform improvement: To analyse how players use the Tada Game platform in aggregate – not at an individual level for marketing – so that we can improve game selection, interface design, payment flows, and overall user experience.
  • Legal and regulatory compliance: To comply with legal obligations applicable to Tada Game's operations, including record retention, reporting obligations, and cooperation with lawful requests from regulatory authorities and law enforcement.
  • Marketing communications: Where you have opted in to receive marketing communications from Tada Game, we may send you information about new games, promotions, and seasonal offers. You can opt out of marketing communications at any time through your account settings or by contacting support.

Tada Game does not use your personal data to build profiles for sale to third-party advertisers or to target you with advertising on other websites and apps. Our use of your data is limited to operating and improving the Tada Game platform for you.


05 Legal Basis for Processing

Tada Game processes your personal data on the following legal bases:

  • Contract performance: Processing your data is necessary to provide the Tada Game gaming services you have signed up for – including account management, payments, and gameplay. Without this processing, Tada Game cannot fulfil the service agreement with you.
  • Legal obligation: Certain processing activities – particularly KYC/identity verification, financial transaction records, and anti-money laundering monitoring – are required by applicable law and regulations. We process this data because we are legally required to, not merely because it is convenient.
  • Legitimate interests: We process technical data, gaming activity data, and fraud prevention data based on Tada Game's legitimate interest in operating a secure, fair, and well-functioning platform. These interests are balanced against your rights and we do not process data in this category where it would be disproportionate or intrusive.
  • Consent: Where we process data that requires your consent – such as sending marketing communications or deploying non-essential cookies – we will ask for your explicit consent before doing so, and you may withdraw that consent at any time without affecting the processing that occurred before withdrawal.
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06 Sharing Your Personal Data

Tada Game does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specified purpose:

  • Payment processors: JazzCash, Easypaisa, NayaPay, SadaPay, and card payment processors receive the transactional data necessary to process your deposits and withdrawals. Each processor operates under its own privacy terms, which govern their handling of your data within their systems.
  • Identity verification providers: Where we use a third-party service to verify your identity during KYC, your identity documents and personal details are shared with that provider for the purpose of verification only.
  • Fraud prevention and anti-money laundering services: We may share data with specialist services that help detect and prevent financial crime and platform abuse. Data shared for this purpose is the minimum necessary for the fraud prevention function.
  • Technology and platform service providers: Companies that provide infrastructure, hosting, analytics, or operational software to Tada Game may process personal data as part of their service. These providers operate under data processing agreements that restrict their use of your data to the services they provide to Tada Game.
  • Legal and regulatory authorities: We may disclose personal data to courts, regulatory authorities, or law enforcement agencies where we are legally required to do so by a valid court order, regulatory direction, or other legally binding obligation.
  • Business transfers: In the event of a merger, acquisition, or sale of Tada Game's business or assets, player personal data may be transferred as part of that transaction. We would notify affected players in advance of any such transfer taking effect.

All third-party providers with whom Tada Game shares data are required to handle that data securely, use it only for the purpose it was shared, and not disclose it to further parties without Tada Game's authorisation.


07 Cookies and Tracking Technologies

Tada Game uses cookies and similar tracking technologies on our platform. A cookie is a small text file placed on your device when you visit a website. Cookies help the platform function correctly, remember your preferences, and allow us to understand how players use the site so we can improve it.

Essential and security cookies cannot be disabled as they are required for the platform to function and to protect your account. All other cookies require your consent, which you can provide or withdraw through the cookie preference centre accessible from the cookie banner shown on your first visit to Tada Game.

Most modern browsers allow you to manage cookie settings directly – you can configure your browser to block cookies, clear existing cookies, or alert you when a cookie is being set. Disabling all cookies may affect the functionality of the Tada Game platform, including your ability to stay logged in between sessions.

Tada Game does not use cookies to serve third-party advertising on other websites and does not participate in cross-site tracking programmes that allow your Tada Game activity to be observed by external advertisers.


08 How We Protect Your Data

Tada Game implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

  • TLS Encryption in Transit: All data transmitted between your device and Tada Game's servers is encrypted using Transport Layer Security (TLS). This protects your personal and financial data while it travels across the internet.
  • Encryption at Rest: Sensitive data stored on Tada Game's servers – including identity verification records and payment transaction data – is encrypted at rest using industry-standard encryption protocols.
  • Access Controls: Access to personal data within Tada Game's systems is restricted to staff members who require it to perform their specific job functions. Access is controlled through role-based permissions and logged for audit purposes.
  • Password Security: Tada Game stores account passwords using secure one-way hashing – we cannot retrieve your password in plaintext, and neither can any person who gains unauthorised access to our database.
  • Two-Factor Authentication: Two-factor authentication is available for your Tada Game account and is strongly recommended. Enabling it significantly reduces the risk of unauthorised account access.
  • Regular Security Reviews: Tada Game's technical infrastructure is subject to regular security assessments to identify and address vulnerabilities before they can be exploited.
  • Incident Response: In the event of a data breach that affects your personal data, Tada Game will take immediate steps to contain the breach, assess its scope, and notify affected players where required by applicable obligations.

No system can guarantee 100% security. While Tada Game takes all reasonable precautions to protect your data, we encourage you to use a strong, unique password for your account and to enable two-factor authentication where available.


09 How Long We Keep Your Data

Tada Game retains your personal data for as long as is necessary for the purposes described in this Privacy Policy, subject to any longer retention periods required by applicable law or regulation. The following general retention periods apply:

  • Account Data: Retained for the duration of your active account and for a minimum of five years following account closure. This retention is required for anti-money laundering compliance and to handle any post-closure queries or disputes.
  • Financial Transaction Records: Retained for a minimum of seven years following the transaction date, in line with standard financial record-keeping requirements applicable to payment processing operations.
  • KYC and Identity Documents: Retained for the duration required by applicable anti-money laundering legislation following the end of the customer relationship.
  • Gaming Activity Records: Retained for the duration of your active account and for a reasonable period following account closure to handle any bet settlement disputes or responsible gaming-related queries.
  • Customer Support Records: Retained for three years following the closure of each support interaction to provide context for any future related queries.
  • Cookie and Analytics Data: Retained for periods specified in the cookie table in Section 7. Aggregated analytics data from which individual players cannot be identified may be retained for longer.

When data reaches the end of its required retention period, it is securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised data may be retained for statistical and analytical purposes without time limit.


10 Your Rights Over Your Personal Data

As a Tada Game player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with the subject line "Data Rights Request" and we will respond within 30 days:

Right of Access

You have the right to request a copy of all personal data Tada Game holds about you. We will provide this within 30 days of a verified request, free of charge for the first request in any 12-month period.

Right of Rectification

If you believe any personal data Tada Game holds about you is inaccurate or incomplete, you have the right to request that it be corrected. We will review and update the record where the correction is verifiable.

Right of Erasure

In certain circumstances you have the right to request that Tada Game delete your personal data. This right is not absolute – we may be required to retain certain data by law even if you request deletion.

Right to Restrict Processing

You may ask Tada Game to restrict the processing of your data in specific circumstances – for example, while a rectification request is being assessed or while you contest the legal basis for a particular processing activity.

Right to Data Portability

Where processing is based on your consent or a contract, you may request that Tada Game provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.

Right to Withdraw Consent

Where Tada Game processes your data based on your consent – such as marketing communications or optional cookies – you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

Requests to exercise any of the above rights can be submitted by emailing support@tadagame.app with "Data Rights Request" in the subject line. We will verify your identity before processing any request and will respond within 30 days. Complex requests may take up to 90 days, in which case we will notify you of the extended timeline.


11 Children and Under-18 Players

Tada Game is strictly an 18+ platform. We do not knowingly collect personal data from any individual under the age of 18. The registration process includes an age declaration, and we reserve the right to request identity verification at any time to confirm that a player meets the minimum age requirement.

If Tada Game becomes aware that personal data has been collected from a player who is under 18, we will take immediate steps to close the account, delete the personal data collected, and – where deposits have been made by an under-18 player – return those funds via the original payment method after completing the account closure process.

Parents and guardians who have reason to believe that a minor has registered a Tada Game account should contact our support team immediately at support@tadagame.app. We will treat such reports with urgency and handle them confidentially.


12 Changes to This Privacy Policy

Tada Game may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to how we explain our policies to players. When we make material changes – meaning changes that substantially affect your rights or how your data is used – we will notify you by email or by a prominent notice on the Tada Game platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of Tada Game after the effective date of any updated Privacy Policy constitutes your acceptance of the updated terms.

Previous versions of this Privacy Policy are available upon request by contacting our support team. We maintain a revision history for the purposes of transparency and player accountability.


13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Tada Game has handled your personal information, please contact us:

  • Email: support@tadagame.app – use "Privacy Policy Query" or "Data Rights Request" in the subject line for fastest routing
  • Live Chat: Available 24/7 from any page on the Tada Game platform – click the chat icon in the bottom right corner
  • FAQ: Our FAQ page covers many common data and privacy questions that may answer your query without needing to contact support directly

We take privacy concerns seriously and will respond to all queries promptly. Where a concern cannot be resolved through our standard support process, we will escalate to our data protection team and ensure you receive a substantive response.

This Privacy Policy was last reviewed in January 2025. Tada Game is committed to handling your personal data responsibly, transparently, and in accordance with all applicable data protection obligations relevant to our operations as an online gaming platform serving Pakistani players.

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